Purpose

Editing or adding profile information ensures that your personal details, preferences, and settings are accurate and current. This guide walks users through the steps to manage their profile effectively.

Video Guide

Step-by-Step Guide

1. Access Your Profile:

   • Click on your avatar located at the top right corner of the page.

   • Select "My Account" from the dropdown menu.

2. Navigate the "My account" page:

   • Select the tab you want to edit

   • Make changes to the information or add information as needed

   • Select Update or Confirm to save changes

Commonly Asked Questions

1. Why can't I edit some fields?

   • Certain fields may be locked due to account type or admin restrictions. Contact support for assistance.

2. How do I change my email address?

   • Go to the "Personal Info" pane. Enter your new email and follow the verification process.

3. How often should I update my profile?

   • Update your profile whenever your contact information or preferences change, or at least once a year to ensure accuracy.